This report examines how communities perceive aid organizations in the North East of Nigeria, and what factors drive trust in them. The report looks at the differences in awareness about, experiences with and trust levels in aid organizations. The report examines whether having been with an armed group (e.g., one of the Boko Haram factions) or being a former and current affiliate of community security groups like the Civilian Joint Task Force influences perceptions of aid organizations.

The report draws from a survey with over 3,600 respondents conducted in Borno, Adamawa and Yobe states in North East Nigeria between April and June 2024. Based on this evidence, the report seeks to inform efforts to enhance the delivery and legitimacy of aid in the eyes of local communities and concludes with recommendations on how to better tailor aid to these conflict-affected populations in the region.

 

Citation: Swetha Ramachandra, Kato van Broeckhoven, Siobhan O’Neil, Francesca Batault, Mohammed Bukar and Fatima Yetcha Ajimi Badu, “Trust Matters: Community Perceptions Towards Aid Organizations in the North East of Nigeria”, Findings Report 40, UNIDIR, Geneva, 2024, https://doi.org/10.37559/MEAC/24/11